Refund policy

Refund Policy

Last updated: [23/01/2024]

Thank you for shopping at Ronidis.in. We appreciate the trust you have placed in us and want to ensure your satisfaction with your purchase.

1. Returns

We understand that circumstances may arise where you find it necessary to return a product. Ronidis.in offers a hassle-free return process for eligible items. To be eligible for a return, please ensure that:

  • The item is unused and in the same condition as when you received it.
  • The item must be in its original packaging.
  • The return request is initiated within 7 days of the date of purchase.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

3. Exchanges

If you wish to exchange an item, please contact our customer service team at ronidi2k15@gmail.com for assistance. Exchanges are subject to product availability, and additional shipping charges may apply.

4. Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at ronidi2k15@gmail.com with details and photos of the product. We will guide you through the return process and ensure a swift resolution.

5. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

  • Gift cards
  • Downloadable software products
  • Personalized or customized items

6. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at ronidi2k15@gmail.com.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact our customer service team at ronidi2k15@gmail.com.